Meet the Manager

Meet the Manager

Chat to our managers at Meet the Manager sessions across our network

Our next Meet the Manager session will be taking place on Thursday 13 January between 15:00 & 19:00 (3pm & 7pm) through Microsoft Teams.

You can book a one-to-one session lasting up to 15 minutes by emailing and providing your contact details, preferred time and the topic you would like to discuss.

Spaces are limited, so request your appointment by no later than 5 January.

Our previous Meet the Manager session

Our last Meet the Manager session was held on 5 October 2021. If you missed this session, don't worry, as we'll be holding another session soon. Keep and eye on this page and our Twitter for more information.

Below are some of the questions posed by customers to senior managers at the session in February 2020.

Why do we close the railway during engineering works?

Why are there constant delays between New Malden and Wimbledon?

Why don’t guards apologise or explain when there are delays?

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